Orderings

We create Skin-safe temporary tattoos last 1-2 weeks and fade as your skin naturally regenerates. Natural, painless, commitment-free, waterproof and easy to apply and delivered to your door.

Website help🖥

Q1. How can I find a tattoo artist’s design?

In our blog site of “Artists and Cultures”, you can find some of our featured designers and their tattoo designs. So you can support your favorite tattoo designers.

Q2. How can I search for a specific design?

You can find the searching function at the top header bar. And please enter the keywords of the designs that you want to search. And hopefully, you can find the ONE that you like. Of course, if you can’t find your favourite design, please just write us at info@ciaoink.com and we can help you find your favourite designs and tell you the availability.

Q3. How can I remove an item from my shopping cart?

You can find your chosen item either in the quick side cart or in the shopping cart side right next to the navigation bar. You can increase or decrease the number of your items and of course, you can click the X button to delete an item

Q4. What payment methods are accepted?

❤️Pay Pal

🧡Visa

💛Mastercard

💚AMEX

💙Maestro

💜Apple Pay

🤍Google Pay

Q5. How can I find the right tattoo size?

Our tattoos are customized into 7 sizes:

25mm x 25mm

50mm x 50mm

80mm x 80mm

100mm x 100mm

150mm x 150mm

50mm x 80mm

50mm x 130mm

The tattoos fit into the above size. For example, if a design dimension is 65mm x 80mm then we put it in the category of 80mm x 80mm

Orders Helps📦

Q1. Can I cancel my order?

Normally, the order processing time is around 1-2 business days👀, and before the package gets shipped, you can easily contact us via info@ciaoink.com if you want to cancel your order and we will issue a full refund.

Please don't forget to enter the following information in the email:📥

1️⃣Your order number

2️⃣Why do you want to cancel your order

Q2. Can I change my order?

Normally, the order processing time is around 1-2 business days, and before the package gets shipped, you can easily contact us via info@ciaoink.com if you want to change your order 

Please don't forget to enter the following information in the email:📥

1️⃣Your order number

2️⃣Which item to swap and which item to add

Q3. Something missing in my order

We try our best to avoid mistakes, but still we are very sorry to hear this! And please send us an email via info@ciaoink.com, and we will follow up immediately!

Please don't forget to enter the following information in the email:📥

1️⃣Your order number

2️⃣A picture of the products you received

3️⃣A short description of what the problem is

We'll help you as soon as possible to make things right! 😊

Q4. My products are damaged

We apologize for the inconvenience. Please send us an email via info@ciaoink.com,  and we will follow up immediately!

Please don't forget to enter the following information in the email:📥

1️⃣Your order number

2️⃣A picture of the products you received

3️⃣A short description of what the problem is

We'll help you as soon as possible to make things right! 😊

Q5. I received the wrong products

My products are damaged.

We try our best to avoid mistakes, but still we are very sorry to hear this! And please send us an email via info@ciaoink.com, and we will follow up immediately! 

Please don't forget to enter the following information in the email:📥

1️⃣Your order number

2️⃣A picture of the products you received

3️⃣A short description of what the problem is

We'll help you as soon as possible to make things right!😊

Q6. How do returns work?

Sometimes you change your mind. That's fine you can return unused CiaoInk products within 14 days of receipt!🏷 For detailed information, please find our return policies here 

Also, please don't forget to enter the following information in the email:📥

1️⃣Order number

2️⃣The products and quantity you wish to return

3️⃣The reason why you want to return the products

4️⃣If necessary, a photo 

And we will try to process your return order as soon as possible.