Orderings
We create Skin-safe temporary tattoos last 1-2 weeks and fade as your skin naturally regenerates. Natural, painless, commitment-free, waterproof and easy to apply and delivered to your door.
Website help🖥
Q1. How can I find a tattoo artist’s design?
In our blog site of “Artists and Cultures”, you can find some of our featured designers and their tattoo designs. So you can support your favorite tattoo designers.
Q2. How can I search for a specific design?
You can find the searching function at the top header bar. And please enter the keywords of the designs that you want to search. And hopefully, you can find the ONE that you like. Of course, if you can’t find your favourite design, please just write us at info@ciaoink.com and we can help you find your favourite designs and tell you the availability.
Q3. How can I remove an item from my shopping cart?
You can find your chosen item either in the quick side cart or in the shopping cart side right next to the navigation bar. You can increase or decrease the number of your items and of course, you can click the X button to delete an item
Q4. What payment methods are accepted?
❤️Pay Pal
🧡Visa
💛Mastercard
💚AMEX
💙Maestro
💜Apple Pay
🤍Google Pay
Q5. How can I find the right tattoo size?
Our tattoos are customized into 7 sizes:
25mm x 25mm
50mm x 50mm
80mm x 80mm
100mm x 100mm
150mm x 150mm
50mm x 80mm
50mm x 130mm
The tattoos fit into the above size. For example, if a design dimension is 65mm x 80mm then we put it in the category of 80mm x 80mm
Orders Helps📦
Q1. Can I cancel my order?
Normally, the order processing time is around 1-2 business days👀, and before the package gets shipped, you can easily contact us via info@ciaoink.com if you want to cancel your order and we will issue a full refund.
Please don't forget to enter the following information in the email:📥
1️⃣Your order number
2️⃣Why do you want to cancel your order
Q2. Can I change my order?
Normally, the order processing time is around 1-2 business days, and before the package gets shipped, you can easily contact us via info@ciaoink.com if you want to change your order
Please don't forget to enter the following information in the email:📥
1️⃣Your order number
2️⃣Which item to swap and which item to add
Q3. Something missing in my order
We try our best to avoid mistakes, but still we are very sorry to hear this! And please send us an email via info@ciaoink.com, and we will follow up immediately!
Please don't forget to enter the following information in the email:📥
1️⃣Your order number
2️⃣A picture of the products you received
3️⃣A short description of what the problem is
We'll help you as soon as possible to make things right! 😊
Q4. My products are damaged
We apologize for the inconvenience. Please send us an email via info@ciaoink.com, and we will follow up immediately!
Please don't forget to enter the following information in the email:📥
1️⃣Your order number
2️⃣A picture of the products you received
3️⃣A short description of what the problem is
We'll help you as soon as possible to make things right! 😊
Q5. I received the wrong products
My products are damaged.
We try our best to avoid mistakes, but still we are very sorry to hear this! And please send us an email via info@ciaoink.com, and we will follow up immediately!
Please don't forget to enter the following information in the email:📥
1️⃣Your order number
2️⃣A picture of the products you received
3️⃣A short description of what the problem is
We'll help you as soon as possible to make things right!😊
Q6. How do returns work?
Sometimes you change your mind. That's fine you can return unused CiaoInk products within 14 days of receipt!🏷 For detailed information, please find our return policies here
Also, please don't forget to enter the following information in the email:📥
1️⃣Order number
2️⃣The products and quantity you wish to return
3️⃣The reason why you want to return the products
4️⃣If necessary, a photo
And we will try to process your return order as soon as possible.