Bulk Orders & Wholesale
Q1. Where do you deliver and what are the prices?
Your delivery will be shipped to your door!
🇮🇹Italy
🚚1-4 working days | 💰cost: € 3,90 / ❤️🔥delivery free from 32.99€
🇪🇺Europe
🚚3-7 working days | 💰cost: € 4,90 / ❤️🔥delivery free from 32.99€
🌎International
🚚3-10 working days | 💰cost: € 5,90 / ❤️🔥delivery free from 32.99€
Q2. My tracking isn't working. What to do?
Once we send your products, you will get an email from us, and the product is already on its way to your home!
With small shipments it can happen that the tracking is not updated at every step, but only upon delivery.
If you have further questions, please feel free to contact us:📥
Q3. My shipment does not arrive. What to do?
Once we send your products, you will get an email from us, and the product is already on its way to your home!
With small shipments it can happen that the tracking is not updated at every step, but only upon delivery.
Don’t worry your shipment will be delivered and we encourage you to wait for 2 days to see its arrival, If you still have problems with your parcel, please feel free to contact us:📥
Q4. How can I change my delivery address?
Normally, the order processing time is around 1-2 business days, and before the package gets shipped, you can easily contact us via info@ciaoink.com if you want to change the delivery address.
Please don't forget to enter the following information in the email:📥
1️⃣Your order number
2️⃣Old shipping address
3️⃣New shipping address
Once the parcel is shipped you can no longer change the address and your package may be returned.
Without hesitation, you can contact us📥 info@ciaoink.com, we are here to help.
Q5. Do you offer free shipping?
Yes, world wide delivery free from 32.99€❤️🔥
Q6. What about your environmental efforts on delivery?
We want to be compliant to the sustainability standards already in the early stage. 🌱 The packaging paper is disposable and the size just fits perfectly 16mm*16mm. Our greeting cards are from vanilla grass. Nevertheless, we are still improving our packaging designs.💪🏻
